Next match Responsible Gaming — Enjoy Safely

Last updated: January 2025 | Applicable: Bangladesh

Next match believes that entertainment should always be enjoyable and controlled. We are committed to ensuring a safe and healthy gaming environment for all players in Bangladesh. On this page, you can learn how to set limits, get help, and play responsibly.

Responsible gaming principles

Safe gaming For 18+ only Set a budget Respect time limits Protect your mental wellbeing Entertainment is the goal Help is always at hand Safe gaming For 18+ only Set a budget Respect time limits Protect your mental wellbeing Entertainment is the goal Help is always at hand

Five core principles of a responsible player

Set a budget and play

Set a specific budget for yourself before each session and never go beyond that limit. Gaming is never a source of income — it is purely a form of entertainment. Never include money in your budget that, if lost, would cause problems in your daily life. Review your total spending every week or month and evaluate it honestly. Playing within a set budget makes the experience more enjoyable and stress-free.

Track your time

Spending too much time gaming in one stretch can lead to mental stress and addiction. Set a specific time limit for each session and take a break when that time is up. Only play during your free time, not during hours meant for family, work, or study. Use your phone's timer or alarm to remind yourself. Taking healthy breaks and making time for other activities helps maintain mental balance.

Keep your emotions in check

The tendency to chase losses with more bets out of anger or frustration is common — it is important to avoid this. After a win, stay level-headed rather than getting swept up in excitement. Avoid gaming during moments of sadness, loneliness, or mental stress. If gaming starts to have a negative impact on your mood and relationships, taking a break is the right decision. Mental wellbeing comes before everything — always keep this in mind.

Protection of minors

Next match is for individuals aged 18 and above only. If children or teenagers have access to your device, keep your account protected with a password. Always log out after using the gaming platform and never share your login credentials with anyone. Do not present gaming as normal or profitable in front of minors. We strictly enforce this policy through a verified age confirmation process.

Self-pause & account limits

If you feel your gaming habits are getting out of control, you can activate a temporary pause or permanent self-exclusion on your account through our support team. Set deposit limits to control how much BDT you can deposit each day or week. These tools are activated at your request and are in place for your own protection. While self-exclusion is active, we will not send you any promotional communications. Knowing your limits and respecting them is the greatest quality of a responsible player.

Don't hesitate to ask for help

Gaming addiction is a real issue, and speaking up about it takes courage. If you or someone close to you is facing financial or mental hardship due to gaming, seek professional help immediately. Our support team is available 24/7 and your privacy is fully protected. Having an open conversation with family or a trusted friend can also go a long way in resolving the problem. Remember, asking for help is not a weakness — it is the right step.

Recognize the warning signs

When gaming crosses the line from entertainment into a problem, certain specific signs appear. If you notice any one or more of the following signs in yourself or someone you know, take action promptly.

  • Developing a tendency to bet more in an attempt to recover lost money.
  • Repeatedly failing when trying to stop gaming.
  • Continuing to play while neglecting responsibilities toward family, work, or study.
  • Taking on debt or using family funds to cover gaming expenses.
  • Lying to or hiding information from family members about gaming.
  • Feeling restless, irritable, or anxious when unable to play.

These signs can be early indicators of addiction. Being aware in time and taking the necessary steps can bring the situation back under control. The next match support team is always ready to provide you with the right guidance.

FAQs

After logging into your account, go to the Settings section to find the option for setting deposit limits. You can choose daily, weekly, or monthly limits and adjust or lower them at any time. Increasing a limit is subject to a mandatory waiting period, which protects you from making impulsive decisions. Contact our support team for any assistance.

Activating self-exclusion will lock your account for a set period or permanently. During this time you will not be able to log in, deposit, or play games, and we will not send you any promotional messages. To activate self-exclusion, email our support team and let us know your preferred duration. Your account cannot be reactivated before the exclusion period ends — this is in place for your own protection.

You can contact the next match support team directly and we will provide you with the right guidance. For mental health services in Bangladesh, you can reach out to a local hospital or community clinic. Talking openly with family or trusted friends also plays a major role in resolving the issue. Remember, seeking help is a brave and correct step.

Need help? We're here for you

At next match, we want you to always play safely and with enjoyment. Our support team is available 24/7 for any questions or assistance. For more information, visit our FAQ section or log in directly and set your limits from Settings.

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